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Legal

Privacy Policy

How 299 Web Design collects, uses and protects personal information.

Privacy Policy Statement

299 Web Design is highly committed to keeping client personal information safe and secure. We collect only essential information needed to process your enquiry or order. We never share your information with any individual outside our company unless you agree to permit us to do so, or we are required by law.

Information Collection

We collect client information via email, phone, contact forms and order forms. It is protected according to this privacy policy. Client information is never disclosed, shared or sold to third-party services for their own marketing.

The personal information we may require includes name, company name, billing address, email address, secondary email, phone number, order details and place of residence. Some fields may be optional. We may also need information in a creative brief to start work on your order.

We may also collect opinions relating to complaints, appreciation and comments about the product or service. Technical information that may be collected includes IP address, browser version, operating system, and the date and time of your visit. Analytics tools may be used to help us understand site usage.

Usage of Collected Information

Information we collect helps us understand what product or service you need and any special requirements. Billing information is needed for payment processing.

Email addresses are used for communication about order status, comments, opinions and delivery of the finalised product. We may also send updates about the website, promotional offers, new products or services, and industry news. You can ask us to stop promotional messages at any time.

This information also helps us improve marketing strategies and understand which services are most requested.

Privacy of Payments

To protect payment privacy, we accept payment through reputable processors. Where clients enter billing information, Secure Sockets Layer (SSL) is used, indicated by https in the browser address bar. We take care to keep payment and billing information private within the scope of those processors and our systems.

Confidentiality

Confidentiality is a serious concern. We use your personal information to stay in touch so communication about the order process remains smooth. Details such as name, billing address, email address and telephone number are treated as confidential and stored with access limited to designated team members.

Your personal information will not be released to any third party except where you allow it or where we are required by law.

Amendments

299 Web Design may amend this privacy policy for stronger security or operational reasons. Material changes will be declared with notice of the effective date of the updated policy where practical.

Conditions of Information Disclosure

Avoiding unnecessary disclosure is a priority. Disclosure may take place where we must comply with applicable law, a court order, or another legal procedure.

Contact Us

If you have questions or concerns about this privacy policy, contact us via our contact form or the details below.

  • Phone: (210) 900-4511
  • Email: support@299webdesign.com
  • Address: 1802 NE Interstate 410 Loop #405, San Antonio, TX, United States, 78228

Questions about these policies? Contact support@299webdesign.com or use our contact form.